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Mastering IT Support Delivery

Certified, career-spanning qualifications in IT Support professionalism

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About MISD

About MISD

Mastering IT Support Delivery (MISD) is a curriculum of career-spanning, accredited qualifications in IT Support professionalism. MISD is for anybody in any size of IT Support, either corporate internal, or external as provided by vendors, value-added resellers (VAR) and managed-service Read More ...

Curriculum Introduction

Curriculum Introduction

MISD is relevant to any IT department or industry service provider. Because it focuses purely on the ‘How To’ of technical workgroup management and IT support, it operates in tandem with, or without all other IT management frameworks. The MISD Read More ...

About Our Trainers

About Our Trainers

MISD is delivered through existing, Accredited Training Partners (ATP). These independent bodies have been carefully selected to properly represent not just the content, but the spirit and philosophy of MISD. Choose from one of our existing providers: Purple Griffon Purple Read More ...

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  • Home
  • About
    • About MISD
    • Why MISD is Needed
    • MISD Compatibility Statement
    • Contact
  • Certifications
    • Curriculum Introduction
    • Operational Manager
    • Aspiring Manager
    • Support Strategy Manager
    • Foundation & Operative
  • Your MISD
    • Why Get Your Staff Certified?
      • Business & HR Benefits
      • IT Management Benefits
      • Trainee Benefits
    • Get Started
      • Preparing for Training
      • Learn Now!
    • How to Check It’s Working
    • Direct Coaching Option
    • Verify a Certificate
  • Trainers
    • About Our Trainers
    • ATP Benefits
    • Trainer Benefits
    • Training Partners and Trainers Sought
  • News & Announcements
  • Blog
  • MISD Videos
  • Partner Portal

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