Shorten on-boarding times for new staff and apprentices by providing uniform, practical, operational training. Everybody gets the same message
Resource planning
A proper MISD implementation reduces or eliminates SPoFs and ensures skills redundancy. Provides for a flexible workforce for allocating resources to demand
Reliable staff
In a well-run IT support function, everybody knows their job and knows how to do it. IT management can have more confidence in the competencies of all staff
Management decisions
MISD provides standard statistics for providing unprecedented decision support and management information. No more guesswork – management decisions are scientific now
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